Testimonials
Extremely creative when it comes to “entertaining” our puppy, by finding fun and creative ways to keep her mind active while encouraging her to learn. We receive a progress report each day letting us know what lessons they worked on, what funny little things occurred, along with loads of helpful training suggestions.
The Diab Family
Shortly after adopting our cat Sparky two years ago, we were going away on vacation. We did not want him to go to a pet hotel but none of our family lives in the area. We inquired at our veterinarian’s office and were so fortunate to be referred to Penny. We completely trust WnW in our house. Daily updates give us peace of mind that Sparky is doing well in our absence and able to remain in the familiar territory of his home.
The Donaghy Family
It means so much to me to have a staff of pet sitters who love and care for my Jilly Girl just the same as I do. It is also a great comfort to be able to trust the team to come into my home to care for Jilly Jane, my home is always “just as I left it” and all house rules are followed each visit. Thank you Penny, and your team of loving and caring sitters, for everything you do. Having you to depend upon to care for “our little Lady Bug” has been of great comfort to me and has reduced the considerable stress that can come from juggling pet care with everyday career and life demands.
The Dunham Family
Our 15-year-old golden retriever has special medical and dietary needs. Penny was unfazed when we describe his regimen. On the other hand, we have a 6 month old Maine Coon kitten that required the special attention all kittens need. When Penny suspected there may have been a problem with our kitten, she did not hesitate to contact a professional to get advice. We appreciated her vigilance and her initiative in addressing what ultimately was a minor issue. Penny showered Shadow and Angel with love and attention. They were fed, groomed, exercised, and doted on during each visit. Penny was kind enough to leave detailed notes after each visit.
When called away on a recent weekend, Penny made WnW available on very short notice. In addition to taking care of our pets, WnW took care of a number of chores around the house, including bringing in mail, watering a few plants, cleaning up litter, and taking out garbage. The level of service is outstanding and the fees are quite reasonable. We felt comfortable leaving WnW the key to our home. We appreciated the fact that we no longer have to put our pets in local kennels when we need to be away from home. With their professional services, our pets are able to stay in the comfort and familiarity of their own home even when we are away.
The Finley Family
We had tried multiple pet services before finding WnW. Our earlier experiences were mixed at best – it can be extremely unnerving giving someone the keys to your home and trusting that everything will be fine. You never know what can happen – are they having friends over without letting you know, what condition is your home in when you return, are they leaving cigarettes and candy around, are they even spending the night as they’re supposed to? The entire point of hiring a professional firm is to avoid any of these concerns or events. It seems as though some employees of other firms view their services as a temporary job with perks. There is a world of difference between pet-sitting and caring. Most anyone can spend the night at a house, watch TV and feed the dog.
WnW is the only firm we have worked with which actually cares for our dog. Not once in the years that we have used WnW have we ever had cause for concern – their service has always exceeded any expectations, their professionalism is amazing, and so evident in the pride they take in caring for our dog and our home.
Our dog became ill while we were out of the country. Penny and her staff contacted our vet, drove him for a check-up, and immediately administered critical medication – all while keeping us updated on his progress. I cannot imagine what would have happened if we had used another firm which was not involved in his care, or had multiple people visiting at various times during the day – if Penny had not been with him when he became ill, the outcome would have been tragic. Once we found Penny and her team, we knew we would always have the best care possible for our dog and our home.
We cannot thank them enough for the love and devotion they have consistently shown to our dog. We know how lucky we are to have finally found Penny and her team, and they are the only ones we will trust with our dog and our home!
The Fournier Family
I’ve known Penny for many years; first as her veterinarian, later as a co-worker, and now as a client of her Pet Services. She and her team always have the best interest of pets in mind and the experience of caring for several dogs, from puppy hood through the geriatric years. She does such a great job with my crew –dogs George and Kylie; cats Rusty and Stripes.
I’ve been so happy with Penny Lyons and her WnW Pet Service! I feel very happy and confident leaving for a week’s vacation because Penny has thoroughly discussed our wishes, routines and medications during her Meet and Greet consultation with us. I appreciate the detailed notes she leaves at each visit, as well as the photos shared with us.
Debbie Hollenbach, DVM